Norfolk State University
Academic Quadrangle

Work Study Jobs

Customer Service Representative

Employer
SpartanCard
Posted date
Jan 25 2023
Job Type
Federal Job
Work Location
Student Service Center Suite 109
No. of jobs
0
Hours per week:
10-20
Pay per hour:
$12.00
Duties:
Assist with the daily operations of the SpartanCard Office to include: Answering the telephone, assisting all University faculty, staff, students and affiliates with all SpartanCard issues and greeting all customers that come into the office with a pleasant temperament. Research, compile and organize data in excel. Provide accurate information to all customers, typing and electronic filing, assisting and maintaining organization and cleanliness of the office and all other assigned projects as needed.
Qualifications:
Federal Work study award is required in order to be considered for hire (Must show Work-study notification email or award letter when applying). Strong, professional communication, proper telephone etiquette and maintaining a professional appearance is required. Must be able to maintain confidentiality, punctuality and dependability at all times. Excellent customer service, interpersonal and organizational skills are required. Attention to detail, accuracy and critical thinking skills are necessary. Responds in a timely fashion to all incoming requests. Must be a team player and adopts a helpful customer-service attitude when assisting University employees, students and affiliates. Working knowledge of Microsoft Office Suite. Must have a willingness to learn and be flexible, preferred availability between the hours of 9:00 a.m. – 5:00 p.m. Monday-Friday. Previous administrative experience preferred not required. Please email proof of your work-study award, resume and availability.

Contact Information:
Fax:
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