NSU Online Student Assistant
Employer
Office Of Extended Learning
Posted date
Aug 15 2023
Job Type
Federal Job
Work Location
LBB 3007
No. of jobs
1
Hours per week:
20
Pay per hour:
$12.00
Duties:
Student workers serve as NSU Online assistants (TA’s), providing a wide range of support for students, faculty, and staff. As such, student workers play a vital role in assisting personnel in the center’s daily operation, often serving as the first point of contact with Blackboard, at NSU. Student workers’ varied duties and responsibilities include: Recordkeeping and assisting clients (students, faculty, and staff) with Blackboard-related issues; Creating and updating records (work tickets) in system; Calling BbSC clients as necessary to provide follow-up support; Ensuring that BbSC clients sign in and assessing their particular Blackboard issue; Serving as Blackboard Goodwill Ambassadors at NSU; Additionally, BbSC student workers receive ongoing Blackboard training and have a working knowledge of MS Office 365, MS Teams, Apple Devices, Adobe Acrobat, Camtasia, Google, Mozilla Firefox, Safari and other computer applications and web based needed.
Qualifications:
Must be awarded federal work-study for the Fall 2023 term. Other duties as assigned by the Director, Office of Extended learning that falls within the Office of Extended Learning/NSU Online responsibilities.
Contact Information:
Name
Jose Sanchez
Address
LBB Library Suite 300B
City, State-Zip
Norfolk, Va-23504
