Norfolk State University
Academic Quadrangle

Work Study Jobs

NSU Online Student Assistant

Office Of Extended Learning
Posted date
Aug 15 2023
Job Type
Federal Job
Work Location
LBB 3007
No. of jobs
Hours per week:
Pay per hour:
Student workers serve as NSU Online assistants (TA’s), providing a wide range of support for students, faculty, and staff. As such, student workers play a vital role in assisting personnel in the center’s daily operation, often serving as the first point of contact with Blackboard, at NSU. Student workers’ varied duties and responsibilities include: Recordkeeping and assisting clients (students, faculty, and staff) with Blackboard-related issues; Creating and updating records (work tickets) in system; Calling BbSC clients as necessary to provide follow-up support; Ensuring that BbSC clients sign in and assessing their particular Blackboard issue; Serving as Blackboard Goodwill Ambassadors at NSU; Additionally, BbSC student workers receive ongoing Blackboard training and have a working knowledge of MS Office 365, MS Teams, Apple Devices, Adobe Acrobat, Camtasia, Google, Mozilla Firefox, Safari and other computer applications and web based needed. 
Must be awarded federal work-study for the Fall 2023 term. Other duties as assigned by the Director, Office of Extended learning that falls within the Office of Extended Learning/NSU Online responsibilities.

Contact Information:
Jose Sanchez
LBB Library Suite 300B
City, State-Zip
Norfolk, Va-23504